Ingrown Toenail Removal & Surgery in Hendon
Permanent Pain Relief for £286
Phenol matrixectomy has the highest success rates for permanent relief. The whole appointment typically takes around 60 minutes, and you walk out the same day. NHS-trained, HCPC-registered specialist with 20+ years' experience.
For Emergency Surgeries Call 0208 202 6008
Clear, Transparent Pricing
No hidden fees. Your price includes everything — consultation, surgery, materials, and two follow-up appointments.
Standard Surgery
Book 1–2 weeks ahead
- 60-minute consultation & full assessment
- Complete phenol matrixectomy procedure
- All sterile materials & dressings
- Follow-up at 48–72 hours
- Follow-up at 2 weeks
- Phone & email support during healing
Payment: Card, cash, Apple Pay, Google Pay, BUPA
Emergency Surgery
We aim to see you within 24 hours
- Everything in standard surgery
- Priority booking within 24 hours
- Sunday & evening availability by arrangement
- For severe pain, infection, or urgent deadlines
Phone or WhatsApp only — no online booking for emergencies
Anna is BUPA Fee Assured. If your policy covers podiatry, you may be able to claim back costs. Also accepted: Aviva, Vitality, and other private medical insurance.
Is Nail Surgery Right for You?
If you recognise yourself in two or more of these, surgery is often the most effective long-term solution.
If this sounds like you, surgery is the most reliable way to end the cycle of pain and infection.
See Surgery AvailabilityPhoto Assessment
£10 — FREE for certain local postcodes
Not sure if you need treatment? Send Anna a photo of your foot and get an honest clinical assessment. Check if your postcode qualifies for a free assessment:
Postcode not listed? Call 0208 202 6008 or WhatsApp us
What Is Ingrown Toenail Surgery?
Ingrown toenail surgery — also commonly called ingrown toenail removal — is a minor surgical procedure (clinically, phenol matrixectomy) that permanently removes the problematic part of your toenail and prevents it from growing back. Anna offers both Partial Nail Avulsion (removing just the ingrown edge) and Total Nail Avulsion (removing the full nail) — the right choice depends on the extent of the ingrowth, and sometimes a hybrid approach works best.
Unlike temporary treatments like cutting the nail or antibiotics, surgery addresses the root cause by removing the nail-producing cells (matrix) at the problematic edge using phenol, a chemical cauterisation agent.
Most patients who come to us have already tried conservative approaches — cutting the nail back, soaking the foot, or completing courses of antibiotics. These provide temporary relief but rarely resolve the underlying issue. When the nail matrix continues to produce nail growth into the skin fold, recurrence is almost inevitable without surgical intervention.
Phenol matrixectomy is the gold-standard treatment recommended by the Royal College of Podiatry for recurring ingrown toenails. It is performed under local anaesthetic as a day-case procedure — no hospital admission, no general anaesthetic, and no stitches required.
The Phenol Technique
- Permanent solution — high success rate with phenol technique
- Local anaesthetic only — completely numb during procedure
- 1-hour appointment — walk in and out same day
- No stitches — simple dressing, heals naturally
- Quick recovery — most return to desk work within 24–48 hours
How It's Different
Temporary relief, often makes it worse
Treats infection but doesn't stop recurrence
High recurrence — nail grows back the same way
Permanent fix — problematic edge doesn't regrow
What Happens During Your Appointment
The whole appointment typically takes around 60 minutes.
Consultation & Assessment
We examine your ingrown toenail, review your medical history, and confirm surgery is right for you. May take longer depending on history or anything new upon examination.
Local Anaesthetic
A local anaesthetic completely numbs your toe. You'll feel a brief sting for a few seconds, then nothing.
Nail Section Removal
Once numb, the ingrown section is carefully removed. You may feel pressure but no pain.
Phenol Application
Phenol is applied to the nail matrix to permanently prevent the problematic edge from regrowing.
Dressing & Aftercare
Your toe is dressed with sterile materials. You'll receive aftercare instructions and two follow-up appointments are booked.
Walk Out Same Day
After the procedure, you walk out immediately. Your toe stays numb for 2–4 hours. Most patients are pleasantly surprised by how comfortable the process is.
Recovery Timeline
Most patients are back to normal faster than they expect.
Is It Painful?
Pain is the number one concern for patients considering ingrown toenail surgery. Here is what to realistically expect at each stage, based on feedback from hundreds of procedures.
During surgery: None — your toe is completely numb.
The injection: Brief sting lasting 5–10 seconds. Most patients find the injection brief and manageable.
First 24–72 hours: Mild throbbing, usually managed with paracetamol. Far less painful than the original ingrown toenail.
Days 4–7: Discomfort decreases rapidly. Most stop painkillers within a week.
Healing Stages
Walk out of clinic. Rest at home, keep dressing dry.
Dressing change. Many return to desk work.
Pain decreasing. Open-toed shoes recommended.
Usually 80–90% healed. Normal shoes and activities.
Fully healed. Return to high-impact sports.
Severe Pain or Infection?
Phone or WhatsApp triage Sun–Thurs, plus Friday mornings and Saturday evenings for urgent cases. We aim to see you within 24 hours. Regular bookings either call during working hours or via the Book Now button.
Emergency: £500 — same inclusions as standard, with priority booking.
Warning signs:
- ⚠️ Severe throbbing preventing sleep or walking
- ⚠️ Visible pus or discharge
- ⚠️ Redness spreading up your toe or foot
- ⚠️ Antibiotics not working after 48 hours
- ⚠️ Diabetic with any infection signs
Nail Surgery for Children & Teenagers
All ages welcome — the procedure is safe and effective for young patients and adapted where needed for younger feet.
Is It Safe for My Child?
The same phenol matrixectomy technique used for adults is safe and effective for younger patients. The procedure, anaesthetic, and recovery are identical, with age-appropriate care and support throughout.
- Local anaesthetic only — no general anaesthetic
- Under 60 minutes total
- Walk out same day
- High success rate — same as adults
- Back to school within a few days
What Parents Should Know
- Age: All ages welcome — no minimum age
- Consent: Parent or guardian must accompany and provide written consent
- During the procedure: Parents can stay in the room
- School & sports: School in 3–5 days, PE in 2–3 weeks
- Price: Same as adult — £286 standard, £500 emergency
Why Choose Anna for Your Nail Surgery?
Trusted by patients across North West London.
20+ Years Experience
Servicing organisational care and private practice within North West London.
BUPA Fee Assured
BUPA pre-approves Anna's fees as fair and appropriate. Extra reassurance on standards and pricing.
Chosen Specialism: Phenol Matrixectomy
Extensive experience with phenol matrixectomy. Many patients come after failed surgeries elsewhere (revision surgery).
NHS-Trained Practitioner
Extensive training in community and clinical settings. HCPC registered (CH23500), Royal College of Podiatry member.
Emergency Within 24 Hours
Phone or WhatsApp triage Sun–Thurs, plus Friday mornings and Saturday evenings for urgent cases. We aim to see you within 24 hours.
Transparent Pricing
No hidden fees. £286 standard includes everything. £500 emergency, same inclusions.
Not sure if we’re right for you? Here’s everything we treat.
Most visitors come to us worried about one specific problem. Here’s the full list of what Anna looks after in clinic — if you recognise your issue below, you’re in the right place.
Ingrown toenails & nail surgery
Persistent, painful, or recurring ingrown toenails. Phenol matrixectomy — Partial or Total Nail Avulsion. £286 standard, £500 emergency.
Routine podiatry & chiropody
Corns, calluses, hard skin, thickened nails, nail trimming, general foot care. £40 per appointment.
Fungal nail treatment
Assessment, debridement, and topical treatment plans for fungal nail infections. From £40.
Verruca treatment
Cryotherapy (freezing £40), Verrutop chemical treatment (£60), or needling (£120) — whichever suits your verruca best.
Diabetic foot care
Routine screening, nail care, and callus management for diabetic patients. £40 per appointment.
Children's & teenagers' podiatry
All ages welcome. Same care as adults, adapted for younger feet. From £40 for routine care; £286 for nail surgery if needed.
Accessible care
Ground-floor clinic with wheelchair access. Happy to accommodate mobility, sensory, or anxiety needs — just mention it when booking.
All Other Treatments
Corns, cracked heels, thickened nails, athlete’s foot, hard skin, biomechanical concerns, and more. If it’s on your foot, Anna probably treats it. See the full list →
Book a £10 photo assessment and Anna will tell you honestly whether we’re the right clinic for your condition (free if you go on to book nail surgery). Get in touch →
What Our Patients Say
Real reviews from Anna’s Google Business Profile — updated at every deploy.
Anna’s Google Business Profile holds 4.9★ across 20+ patient reviews. To keep this site fully transparent we don’t reproduce reviews here by hand — read every one of them directly on Google.
Treated by Anna and want to leave a review? Scroll down to the Leave a Review section below.
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Frequently Asked Questions
How much does ingrown toenail surgery cost?
Standard surgery costs £286 all-inclusive (consultation, procedure, materials, two follow-ups). Emergency within 24 hours: £500. No hidden fees.
Is ingrown toenail surgery painful?
The procedure is under local anaesthetic — you feel nothing during surgery. A brief sting during the injection (5–10 seconds). After surgery, mild discomfort for 24–72 hours, managed with paracetamol.
How effective is ingrown toenail surgery?
Phenol matrixectomy has over 90% success in published studies, with some large series reporting 95–98% of treated nails remaining clear of recurrence at 6–24 months. Significantly better than conservative treatments.
How long does recovery take?
Most return to desk work within 24–48 hours. Full healing: 6–8 weeks. You walk out immediately after.
Will my toenail grow back normally?
The phenol technique permanently prevents the problematic edge from regrowing. The rest grows normally, just slightly narrower.
Can I drive home after surgery?
Yes if left foot + automatic car. If right foot or manual, arrange transport. Toe is numb for 2–4 hours.
Do you treat children and teenagers?
Yes — all ages welcome, no minimum age. Same procedure as adults, adapted where needed for younger feet. Parent or guardian must accompany and provide written consent.
What if my previous surgery failed?
Revision surgery is common. Many patients come after failed attempts elsewhere. The phenol technique has significantly higher success rates than simple nail removal.
Is BUPA accepted?
Yes, Anna is BUPA Fee Assured. Also accepted: Aviva, Vitality, and other private medical insurance. Check your policy covers podiatry before booking.
What should I bring?
Photo ID, insurance details if claiming, list of current medications, and open-toed shoes or sandals to wear home.
What if it gets infected during healing?
Uncommon if aftercare is followed. You have two follow-ups where we monitor healing. Contact us anytime between appointments — support is included.
Can both big toes be done at once?
Generally not recommended — walking becomes difficult. Better to do one, heal for 6–8 weeks, then the second if needed.
Still have questions?
Ask Anna DirectlyClinic Location & Service Areas
Based in Sabel Chemist, Hendon
116 Brent Street, Hendon, London NW4 2DT
- Located right by Sentinel Square Shopping Centre
- Short walk from Hendon Central station
- Bell Lane bus stop (routes 183 & 240) just 20 yards away
- Free car park to the rear of the building
- Ground floor access (wheelchair accessible)
Ready to End Your Ingrown Toenail Pain?
Most patients say they wish they had done it sooner.
Standard
Book 1–2 weeks ahead
Prefer WhatsApp?
WhatsApp AnnaAnna Green Podiatry — Ingrown Toenail Surgery Hendon
Sabel Chemist, 116 Brent Street, Hendon, London NW4 2DT | 0208 202 6008