Privacy Policy
How we collect, use, and protect your personal data
Who We Are
We are Ingrown Nail Surgery £286 | Podiatry Chiropody £40 | Anna Green Hendon (BUPA Verified), trading at Sabel Chemist, 116 Brent Street, Hendon, London NW4 2DT.
What Data We Collect
We may collect personal information such as your name, phone number, email address, and medical history relevant to your podiatric treatment.
Why We Collect It
We collect this data to provide you with podiatric care, manage your appointments, communicate with you about your treatment, and comply with our regulatory requirements as healthcare professionals governed by the HCPC.
Our Legal Basis for Processing Data
Our legal basis for processing your personal data is our legitimate interest in providing healthcare services. We may also rely on your consent for marketing communications. We have a legal obligation to retain clinical records.
How We Store Your Data
Your data is stored in secure digital records. In line with NHS and HCPC records management guidance, we retain clinical records for a minimum of 8 years for adults. For children, records are retained until the patient's 25th birthday, or 8 years after their last treatment, whichever is longer.
Third-Party Services
We use a few trusted third-party services that may process your data:
- Google Analytics: We use this service to collect anonymised data about website usage to help us improve user experience. Your personal data is not identifiable.
- Google Maps: An interactive map is embedded on our contact page to help you find our clinic. Google may process location data as per their own privacy policy.
- Calendly: We use Calendly for online appointment scheduling. When you book an appointment, your data is processed by Calendly according to their privacy policy.
Cookies
This website uses essential cookies for basic site functionality. We also use Google Analytics cookies to gather anonymised usage statistics. We do not use advertising or tracking cookies that share your data with third parties for marketing purposes.
Your Rights Under UK GDPR
Under UK data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify information you think is inaccurate.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
- Your right to withdraw consent - Where we have relied on your consent, you have the right to withdraw it at any time.
- Your right to complain - You have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data.
How to Make a Data Request
To exercise your rights, please contact us by phone on 0208 202 6008 or in writing at our clinic address: Sabel Chemist, 116 Brent Street, Hendon, London NW4 2DT.
Changes to This Policy
We may update this policy from time to time. The date below indicates the last time it was revised.
Last Updated: February 2026